iPhone 11: Apple launches free touchscreen replacement program after recurring bug
iPhone 11: Apple launches free touchscreen replacement program after recurring bug
People who have already had their iPhone repaired by paying can also get a refund from Apple
After reporting a recurring bug on iPhone 11, Apple decided to launch a free replacement program. Anyone whose smartphone has this problem on the touch screen can benefit, reports 01net.
The bug only applies to classic iPhone 11s and not the 11 Pro and 11 Pro Max models. It is due to a malfunction of the phone's display module, a hardware problem that can be solved with the change of a room.
Check your eligibility
According to Apple, a small percentage of iPhones are affected by this bug. The replacement program covers smartphones sold between November 2019 and May 2020. To check if your iPhone is affected, you can go to Apple's support site and enter your phone's serial number. The site will tell you if the program is eligible for the program.
If so, you can drop off your iPhone 11 at an Apple Store or an Apple authorized repair center. In the midst of a health crisis, it is also possible to send your smartphone by post. The U.S. firm recommends a complete backup of the data before repair.
The free replacement program is valid for two years after the purchase date of the device. For those who have already had this replacement done before the program is launched, Apple is committed to reimburse them for the costs incurred.